TERMS AND CONDITIONS

PURPOSE AND OVERVIEW

These General Conditions of Contract (hereinafter the “General Conditions”) together with the special conditions which may apply, regulate the conditions of purchase of products through the website  www.vinoceleiros.com (hereinafter, the “Site web “or the” Site “), owned by Galicia Rural Alimenta, S.LLugar da Rocha 41 B Tomiño, Pontevedra,  Spain with CIF (Tax ID number) B94083193.

Using the services of the Website, and the acquisition of any of the products offered, constitutes acceptance of the User, without reservations of any kind, each and every one of these General Conditions. Registration on the Portal and use of services means that as a user data will become part of Galicia Rural Alimenta, S.L.  files, and your treatment will be as provided in the Privacy Policy, the User expressly acknowledges and accepts.

Galicia Rural Alimenta, S.L. provides information about products, and offers the possibility of purchase through the Web Site. Persons intending to purchase products should have the status of “User”, which is acquired by completing the relevant registration form prior to the purchase process and following the steps Galicia Rural Alimenta, S.L subsequently communicates via the Web Site.

These Terms, together with the Legal Notice and Privacy Policy on the Website, are the only conditions applicable to your use of the Website and the purchase of products through it and replace all other conditions, except by prior agreement and writing between Galicia Rural Alimenta, S.L. and User. Consequently, the User accessing the Website, signing up and purchasing products through the Website agrees to submit and be bound by the General Conditions, Legal Notice and Privacy Policy as are found written in the time that accesses the Website.

Selling alcohol to anyone under the age of 18 is illegal.

Todo Usuario que se registre al Sitio Web debe tener, al menos, dieciocho (18) años.

In the event that, for reasons of force majeure, a product is unavailable after a purchase have been made, Galicia Rural Alimenta, S.L. will inform the User by email of the total cancellation or, when appropriate, partial order. The partial cancellation of the order does not entitle the cancellation of the entire order, notwithstanding the exercise of the right of withdrawal, which corresponds to the User in accordance with the provisions of the General Conditions.

PAYMENT

The User undertakes to pay at the time they place the order. The initial price that appears on the website for each of the products offered shall be added the rates corresponding to the relevant shipping costs. In any case, these tariffs shall be communicated in advance to the customer prior to formalize the purchase itself.

The purchase can be made by credit or debit card, through the PayPal system and through other payment systems listed at each time on the Website.

To proceed to payment, the user must follow the instructions that appear on the screen depending on the chosen payment system.

The User must notify Galicia Rural Alimenta, S.L. of any improper or fraudulent charge in the account provided for purchases on the Web site, in the shortest possible time, so that Galicia Rural Alimenta, S.L. can carry out the steps it deems appropriate.

PRODUCTS DELIVERY

The term of delivery shall be subject to the country of delivery. We will do our best to arrange delivery within the time specified on our website or, if none, a reasonable period. We are not liable for late delivery to the extent that this is due to circumstances beyond our reasonable control. To avoid delivery problems (incorrect addresses, inability to find someone at home, etc..), It is essential to fill properly the appropriate form and it is advisable to fill the box relating to your contact. An extra delivery charge may become payable if no-one is present to accept delivery and either you haven’t provided alternative delivery instructions or else you don’t make reasonable efforts to collect the item from a holding depot.

Product returns

The User will have a maximum of 7 days after delivery of the product to cancel the purchase of the product, in whole or in part, in accordance with applicable law by informing Galicia Rural Alimenta, S.L. via e-mail on info@vinoceleiros.com

Once within 7 days ended, Galicia Rural Alimenta, S.L.  does not accept returns for withdrawal of product purchases.

In any case, assuming cancel the purchase, the following requirements must be met:

1) The product must be in the same condition as delivered and will retain its original packaging and labeling.

2) The return to Galicia Rural Alimenta, S.L. will be done using the same box or envelope used in delivery or, failing that, in a similar format to ensure the return of the goods in perfect condition.

3) A copy of proof of purchase and the delivery note of the products within the package.

The User will assume the return shipping costs when exercising the right of withdrawal.

Alternatively to above, the User shall be entitled to claim, and have it delivered, an equal product in perfect condition. In the event of a return of defective products or Galicia Rural Alimenta, S.L. does not correspond to your order, it must be undertaken by the user through the procedure established above, although the user, in this case, must not meet the costs of returning the products.